Tele-Audiology & Remote Hearing Care
See an audiologist by secure video from anywhere. Consultations, results of discussions, counselling and remote hearing aid adjustments, so following up does not always mean travelling in.

Care that continues between visits
Hearing care does not end when you leave. Tele-audiology extends the Experience Centre model beyond a physical visit: the same audiologist, the same standard, without the journey. It works best for follow-up, adjustments, and advice. Testing and fitting still need to happen in person. Audiology & Hearing Care→
Care beyond the clinic
Remote Consultation
Discuss a hearing concern with an audiologist before deciding whether you need to come in.
Results Discussion
Go through your test results and options, with time to ask questions.
Remote Hearing Aid Adjustment
Fine-tuning to your hearing aid programming without another trip to the clinic.
Counselling & Communication Support
Practical strategies for difficult listening situations, for you and for your family.
Follow-up & Review
Checking how a device or a treatment plan is working and adjusting it.
Second Opinion
A remote review of an assessment or a recommendation made elsewhere.
How it works
Request
Send a request and our team arranges a time that suits you.
Connect
Join a secure video consultation from a phone, tablet, or computer.
Continue
Your audiologist follows up, adjusts and books you in if you need to be seen in person.
Good to know
- No referral needed, request an appointment directly
- Available from anywhere, not just Dubai
- Bring any previous audiograms or reports to the call
- Remote adjustments need a compatible hearing aid
- Hearing tests and fittings still need to happen in person
Need to be seen in person?
Testing and fitting are available at an Experience Centre or, where available, in the comfort of your home.
Request an Appointment→