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Opening soon in Oud Metha, Dubai. Home visits across Dubai and online consultations available. Contact us

Tele-Audiology & Remote Hearing Care

See an audiologist by secure video from anywhere. Consultations, results of discussions, counselling and remote hearing aid adjustments, so following up does not always mean travelling in.

About Hearing Care
Tele-Audiology & Remote Hearing Care
Overview

Care that continues between visits

Hearing care does not end when you leave. Tele-audiology extends the Experience Centre model beyond a physical visit: the same audiologist, the same standard, without the journey. It works best for follow-up, adjustments, and advice. Testing and fitting still need to happen in person. Audiology & Hearing Care

Available Remotely

Care beyond the clinic

Remote Consultation

Discuss a hearing concern with an audiologist before deciding whether you need to come in.

Results Discussion

Go through your test results and options, with time to ask questions.

Remote Hearing Aid Adjustment

Fine-tuning to your hearing aid programming without another trip to the clinic.

Counselling & Communication Support

Practical strategies for difficult listening situations, for you and for your family.

Follow-up & Review

Checking how a device or a treatment plan is working and adjusting it.

Second Opinion

A remote review of an assessment or a recommendation made elsewhere.

Your remote appointment

How it works

Request

Send a request and our team arranges a time that suits you.

Connect

Join a secure video consultation from a phone, tablet, or computer.

Continue

Your audiologist follows up, adjusts and books you in if you need to be seen in person.

Good to know

  • No referral needed, request an appointment directly
  • Available from anywhere, not just Dubai
  • Bring any previous audiograms or reports to the call
  • Remote adjustments need a compatible hearing aid
  • Hearing tests and fittings still need to happen in person

Need to be seen in person?

Testing and fitting are available at an Experience Centre or, where available, in the comfort of your home.

Request an Appointment
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FAQs

Tele-Audiology & Remote Hearing Care questions

What can and cannot be done remotely?
Consultations, results discussions, counselling, follow-up and hearing aid adjustments all work remotely. A full hearing test, an ear examination and a physical fitting need to happen in person.
Do I need special equipment?
No. A phone, tablet or computer with a camera and a stable connection is enough. We send you a link before the appointment.
Can my hearing aid be adjusted remotely?
If your device supports remote programming, yes. Your audiologist can adjust the settings and you hear the difference during the call.
Is a remote consultation private?
Yes. Consultations happen over a secure connection and what you share is used only for your care.
Can I use this from outside the UAE?
No. Our remote audiology services are currently available only within the UAE, as our audiology equipment is based in the UAE. Any service requiring testing, equipment access or physical fitting needs to be completed in person.

Request a remote consultation

Send us a request and our team will be in touch to arrange a visit to an Experience Centre, a home visit where available, or a teleconsultation.
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